Microsoft has confirmed that the August 2025 Windows security updates are breaking reset and recovery operations on systems running Windows 10 and older versions of Windows 11.
“After installing the August 2025 Windows security update [..] on any of the client versions mentioned below in the ‘Affected platforms’ section, attempts to reset or recover the device might fail,” the company said in a new Windows release health update.
Installing this month’s security updates will cause issues for users who want to reinstall their system while keeping their files using the Reset my PC feature, or reinstall it and keep their files, apps, and settings using the Fix problems using Windows Update tool.
The known issue may also impact users who want to remotely reset devices using the RemoteWipe configuration service provider (RemoteWipe CSP).
According to Redmond, the bug only impacts client platforms after installing the following updates, including:
- Windows 11 23H2 and Windows 11 22H2 (KB5063875),
- Windows 10 22H2, Windows 10 Enterprise LTSC 2021, Windows 10 IoT Enterprise LTSC 2021 (KB5063709),
- Windows 10 Enterprise LTSC 2019, Windows 10 IoT Enterprise LTSC 2019 (KB5063877).
The company is currently working on a fix for this known issue, which will be delivered via out-of-band updates for all impacted platforms over the coming days.
On Friday, it confirmed and pushed a fix through Known Issue Rollback (KIR) for a bug that triggers Windows update failures when installed from a network share using the Windows Update Standalone Installer (WUSA).
Last week, Microsoft fixed another bug causing the August 2025 security updates to fail with 0x80240069 errors when delivered via Windows Server Update Services (WSUS) after installing the KB5063878 update for Windows 11 24H2 systems.
In April, Microsoft acknowledged a similar issue affecting enterprise customers, who encountered the same Windows Update Service errors when trying to update Windows 11 22H2/23H2 systems. The company resolved the issue by rolling out another KIR fix to home and non-managed business devices in May.
Earlier this month, Redmond also asked customers to disregard incorrect certificate enrollment errors after installing the July 2025 preview update and newer Windows 11 24H2 updates.
Additionally, it fixed a bug that was causing Cluster service and VM restart issues after installing July’s Windows Server 2019 security updates.
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